Frequently Asked Questions



All of our socks are backed by the Best Sock You Will Ever Wear Guarantee. We are committed to providing each customer with the best experience possible. Please click here to contact us if you were unsatisfied with your Swiftwick experience.

Our Socks

The easiest way to tell which sock style you have is by the color of the letter on the bottom of your sock.

ASPIRE™ – Red

FLITE XT® – Grip Dry Fiber in Heel and Toe

FLITE XT® TRAIL – Merino Wool, Grip Dry Fiber in Heel and Toe

MAXUS™ – Yellow

PERFORMANCE™ – Blue (White or Tan)

PURSUIT™ – Green

VIBE™ – Gray

VISION™ – White (with cuff designs)

We offer three different compression options to fit your chosen activities and lifestyle. Compression socks support your muscles, especially around the arch of your foot, and prevent bunching and slipping for a perfect fit every time. Whether you prefer a firm hug or relaxed support, there's a compression level to fit your needs. Click here to learn more about each of the compression levels we offer so you can find the best option for your next adventure.

Compression

* Look for this bar to indicate each sock's compression level compared to other Swiftwick socks, from firm (far left) to relaxed (far right) when shopping.

Explore each of our activity categories below to learn more about the perfect socks for your next adventure.

Our socks come with the recommended instructions of "Machine Wash Cold. Tumble Dry Low. No Bleach or Iron." For more information on how to care for your Swiftwick socks so they last a lifetime, click here.

Swiftwick sizing is based on your corresponding shoe size. Please refer to the size chart below:

 Swiftwick icon MEN WOMEN EURO
S 3-6½ 4-7½ 34-38
M 7-9½ 8-10½ 39-42
L 10-11½ 11-13 43-45
XL 12-15 13½-16½ 46-49

The initial variation in size largely depends on the time that has passed since they were knit. Newly knit socks will tend to be a bit longer than socks that were knit a few months ago. This is due to some residual moisture content in the fibers and a natural setting process that occurs with the elastic over time.

The fitted size of each sock, in other words, the number of courses or stitches along the length of the sock, should be exactly the same. It is also not uncommon for socks to appear different after a wash since they are pressed before being packaged. After a couple of wears and washes, you should notice no difference between the pairs and this will not affect functionality in any way.

All of our socks can be worn on either foot. Our socks are marked with the size on the bottom. If your sock has a colorful "L" on the bottom, that indicates a size Large, not left.

Shipping & Handling

All orders ship within 2-3 business days and usually arrive within 3-5 business days depending on the destination. Backlogs can occur during the holiday season or around major product launches. To ensure the best service, please be sure to provide complete, accurate information throughout the checkout process. You will receive a tracking number when your order ships. If you have any questions about your order, please contact us below.

We get it! That's why every domestic Swiftwick order ships free, we cover the cost so you don't have to. Need it quicker? We offer two upgraded shipping options at flat rates to expedite the process.

Unfortunately the cost to ship internationally is high. When applicable, we recommend shopping with one of our international distributors to minimize your cost and shipping time.

Swiftwick Canada Distributor

Swiftwick Australia Distributor

Returns & Exchanges

At Swiftwick, our commitment is to provide you with the best experience possible. Our approach to customer service begins with understanding your unique situation and how we can help you. We guarantee our socks are the best you will ever wear, which means, if you are unhappy with our products for any reason, reach out and we will make it right.

To contact us with any questions or comments, please reach out to us using this form. To learn more, visit our Returns & Refunds page.

To find a retail store near you, visit our Dealer Locator.

More Questions?

We're happy to help! Here's how to get in touch:

Give us a call: 1-615-370-8611

Send us a text: +1-615-985-5199

Monday - Thursday 8AM - 4PM CT
Friday 8AM - 2PM CT

Fill out our Best Sock Guarantee Form